VOIP and SIP News

3CX, the developer of the award-winning 3CX phone system for Windows, has now launched version 10 of the 3CX MyPhone.

This Silverlight based user portal is in beta testing stage. It can run on Macs and be installed as a desktop application, even though it is web-based.

This easy-to-use portal replaces the old 3CX MyPhone portal and the 3CX Assistant. It is a major new release by the phone system provider which groups all the necessary business telephony features into one.

Features of the Beta 3CX MyPhone

Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
• PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. Therefore you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
• Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 1.0.1.56 and up.
• Support for the Grandstream GXP 3140, GXP 3175 video phones
• Support for the Yealink VP 2009 video phones
• Blacklist IPs
• Block extensions being registered from outside the network
• You can configure that particular extensions cannot be used outside of the local network
• Limit extensions registering externally to use tunnel
• Native 64 bit version (not available in beta)
• Record prompts via the phone – simply click on prompt, enter extension name and record prompt
• Reduced memory footprint and elimination of extra service
• Specify extension group in outbound rules to easily create Class of Service rules
Commercial editions
• Improved conferencing page in 3CX MyPhone allows for easier setup of conference calls
• Queue tab in 3CX MyPhone which gives an overview of the status of queues
• Improved BLF page – now allows provisioning of Speed dials and custom codes
• Complete G722 support (Requires G722 capable phone)
• Server will query phonebook to match Caller IDS to a specific name
Limitations of BETA
• The beta call queue tab has the call center features enabled
• Microsoft Outlook and CRM integration is unfinished
• The “bring window to front” feature upon receiving a call is not available
• Launch of an external application upon receiving a call is unavailable
• The hotkey feature to dial a number is unavailable
• The ability to configure an outbound rule in 3CX MyPhone for launching of calls is unfinished
• Some Inbound and Outbound Caller ID’s are interchanged
• Automatic changing of status based on office hours and away times is not working yet
• Chat : Blocking of chat from certain extensions and sound notifications is not available
• Sorting of extensions by first/last name is not available
• Launching 3cx phone for calls is not available
• Triggering a call on a desk phone using http url (http cti) is not available
• Incremental parking
• Company phone book entries cannot be added at the moment.

N.B

The provisioning port has changed to port 5000. This means that you must change the provisioning links for the phones to “http://IPADDRESSSERVER:5000/provisioning”. You can do this by configuring the phones from their web interface or via DHCP option 66. Reboot the phones after you have made this change. See the configuration guides for more information.