VOIP and SIP News

The Unified Communications Exposition 2011 will take place on March 8-9 and showcase the latest technologies including enterprise voice, mobile communications and cloud computing.

There will be demonstrations of VoIP equipment at the Olympia Exhibition Centre in London.

This is the premier industry event and is expected to attract more than 4,000 visitors.

The exhibition will be divided into six sections including UC collaboration, voice, cloud, visual and mobile.

Among the exhibitors will be ASC UK which created an analytics application with various features.

They include keyword spotting and emotion detection help to detect problem calls.

Their sales director Mike Murley said: “Whilst providing answers to fundamental questions about agent training and the success of marketing campaigns, our VoIP solutions also support enterprise issues concerning operational processes and how to improve business efficiency.

"In so doing, we help our clients further improve customer service and achieve competitive outcomes.”

There is also the EVOip feature which captures network telephone and enables storage, playback and interaction archiving.

The UC company Patton will be offering a VoIP buyback programme at the ITEXPO East.

In conjunction with its strategic partners this network provider and maker of mobile video surveillance equipment will give cash rebates to customers who replace their old VoIP equipment with Patton SmartNode™.

That applies to Integrated Access Devices, gateways and routers. Patton will also give coupons offering free technical training over three days for Patton VoIP certification.

Patton has formed a number of unified communications partnerships over recent months and has now added Elastix to the list of Patton-certified SmartNode™ partners.

Sean Gerrity, the Patton regional director for North America and Japan, said: "Our new and exciting concept is VoIP Ready™ and ABP is one of our main strategic partners.

"Together we offer SmartNode™ VoIP gateways and Broadvox SIP trunks which are fully-tested for total interoperability.”

The VoIP equipment industry will be worth $6bn by 2015, according to market research firm In-Stat.

Mobile VoIP gateway equipment market is being snapped up by mobile and fixed-line users.

Service providers are making big bucks and can also offer infrastructure support to both individuals and enterprises. While the VoIP industry is profitable, there are consumer savings to be had compared to normal cellular bills.

The advantage of VoIP can really be felt among mobile workers who can stay connected with the office even when they are in transit.

VoIP can increasingly be accessed via smartphones as long as you are in reach of Wi-Fi connectivity.

With faster and faster broadband networks, VoIP is just one of a number of
unified communications advantages which include instant messaging and presence.

Increasingly VoIP is becoming a must have technology, but many users will play catch up for a while as they learn to deploy and manage their systems.

Yet companies such as 3CX offer an upgrade or replacement of your standard PBX to small and medium sized businesses.