Broadcore VoIP to Include Voicemail Transcription

Voicemail Transcription is one of the fastest growing trends in Voice over Internet Protocol (VoIP) and Unified Communications and Broadcore is one of the latest companies to jump on the bandwagon.

The company offers client support for this business communications service which caters to the busiest executives.

Broadcore Product Manger Dawn Goodnight said: "Our Voicemail Transcription service is provided as standard with voicemail. It enhances productivity in any organization.”

Voicemail Transcription allows you to receive your voicemails in written text form which is ideal for various situations. Customers who want to access their mail in crowded places such as train stations can read the dispatch rather than having to listen to it. This can be a time-saving device no matter where you are.

Users can choose which inbox they want to receive the transcription into and they will also get the original audio file sent too. The service is designed to be easy to manage and provision with no third party assistance needed.

The Broadcore EVP of Marketing Strategy, Dean Manzoori, said: “Voicemail Transcription is an integrated service for busy customers, whether they are in the office or using a mobile device such as a smartphone."

He added: “At a glance they can see who called and what was said thanks to our reliable caller ID function. As a result they can respond quicker.”

The Broadcore machine-based Voicemail Transcription is part of their Unified Messaging solutions.

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