What Nortel's Pingtel Acquisition Means for Small Businesses

One concern many small businesses have about open-source IP PBXes is security. Not the kind of security having to do with hackers and break-ins, but rather the kind involving future support and upgrades. It's the type of service that large vendors are best equipped to provide. Users of IP PBXes based on Pingtel Corp. open-source software may have worried more about such issues than those using Asterisk-based products, given that Pingtel was lesser-known than Asterisk leaders Digium Inc. and Fonality. Nortel Networks' recent acquisition of Pingtel should quiet some of those concerns.

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