VoIP predicted to help end recession by bringing businesses new revenue streams
VoIP technology is predicted to help end the recession by bringing new revenue streams to small-to-medium enterprises (SME), according to VoIP and broadband services provider DSML.
A report by Infotechnics Research has detailed how VoIP service revenue has increased towards the end of 2009 and will continue to do so.
This was further substantiated by a recent web poll by trade publication Comms Business which found that 54% of respondents had lost a sale to a hosted VoIP company.
John Carter, the managing director of DMSL said: "There is a rapid uptake of hosted VoIP for a number of reasons. First of all the technology is here, it works and it makes sense.
“You can have hosted VoIP up and running in a matter of minutes, and it gives businesses more flexibility and will rapidly deliver a return on investment. VoIP is the future and as exit the recession, more businesses -especially SMEs and start-ups - will be looking to adopt hosted services that allow them to do business anytime and anywhere.
He added: “VoIP also has the advantage of allowing them to upscale quickly and inexpensively when they need to."
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